Aviva
Two service tracks: In‑Home Living Support (IHLS) and Community Direct Support (CDSN)
Whether you need a vendor agency for In‑Home Living Support (IHLS) and Community Direct Support (CDSN), Aviva keeps the process electronic, flexible, and stress-free. All IHLS and CDSN workers are hired as 1099 independent contractors — you manage your own work methods and schedule, and receive a Form 1099‑NEC for income over $600 annually instead of a W‑2.
In‑Home Living Support (IHLS)
Independent Contractors are hired as Direct Support Professionals (DSPs) to provide In‑Home Living Support (IHLS) to Mi Via participants.
DSP Responsibilities
- Fingerprinting appointment coordination after you apply
- Provide a minimum of 4 hours of IHLS services to the participant in the comfort of their home.
- Submission of services provided within 48 hours of service delivery.
- Completion of required initial and annual trainings
- Budget Compliance: keep track of budget utilization to ensure all payments are processed accurately and timely until the end of the budget term
Community Direct Support (CDS)
Independent Contractors are hired as Direct Support Professionals (DSPs) to provide Community Direct Support services (CDS) to Mi Via participants.
DSP Responsibilities
- Ensure the participant is taken out into the community for the allotted amount of weekly hours.
- Ensure driver's license and vehicle registration and insurance are current at all times.
- Submission of services provided within 48 hours of service delivery.
- Completion of required initial and annual trainings
- Budget Compliance: keep track of budget utilization to ensure all payments are processed accurately and timely until the end of the budget term
Common questions about working with Aviva
What is Mi Via?
Mi Via is New Mexico's self-directed Medicaid waiver program. It allows participants to manage their own home and community-based services, including hiring and directing their own support staff.
Am I an employee or an independent contractor?
All IHLS and CDSN workers are hired as 1099 independent contractors. A 1099 contractor manages their own work methods and schedule, and receives a Form 1099‑NEC for income over $600 annually instead of a W‑2.
How do I apply to become a Direct Support Professional?
Fill out the Applicant Demographic Information form above. Once we receive it, we'll reach out to schedule your fingerprinting appointment.
How often do I submit my hours?
Billing is submitted weekly. You can enter your hours electronically whenever it's convenient for you.
How do I register as an Employer of Record?
Use the EOR Registration form above and our team will follow up with next steps.
Is the application available in Spanish?
Yes — the Direct Support Professional application is available in both English and Spanish (Los Profesionales de Apoyo Directo pueden enviar su solicitud en español).